Shipping & Returns
Your satisfaction matters to us. For hygiene reasons, household linen such as bath towels and bedding products are considered lingerie and cannot be returned or exchanged.
Yoga items can be returned within 7 days.
Items must be returned intact and complete in their original packaging (with labels and references), accompanied by the delivery note, within 7 days of receipt of your package.
To return an item, simply contact Customer Service via email at firstname.lastname@example.org for a return authorization.
The shipping costs related to the return are the responsibility of the Customer. When returns have been made in the manner provided for in these GCS, DE URIA SARL will reimburse the price of the returned goods within a maximum period of 30 days from the date of receipt of the returned goods.
All orders confirmed by DE URIA SARL will be delivered to the address indicated on the order.
Deliveries can only be made in the countries offered by this site at the time of the order, when selecting the delivery address.
Available items are sent by post within a period varying according to the delivery address and specified under the Delivery tab. The payment of delivery costs by the Customer is requested only once per order.
DE URIA SARL does not deliver its orders to post office boxes.
DE URIA SARL has the obligation to ship the goods after confirmation of the order to the Customer.
The Customer acknowledges that DE URIA has fulfilled its obligation to deliver as soon as the order is handed over to the person or company in charge of transport (the "Carrier"). As soon as the order is delivered to the Carrier, the risk of damage and/or loss of the goods is borne by the Customer.
DE URIA SARL is not required to assume any fault or liability of the Carrier.
DE URIA SARL will do everything possible to fulfill its obligations but cannot be held responsible for delays or non-delivery resulting from circumstances beyond its control, such as strikes, wars, natural disasters or other which prevent the production, transportation or delivery of products.